"I also just wanted to let you know that I am very happy with your program, and your adding & updating features by listening to your customers. "

- Sue Ellingson
Technology Aide
Southeast Warren CSD

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Ultimately, parents view themselves as customers of the school. Providing them with access and great service is becoming more and more important in today's environment.


With the School Dining System, parents can now see exactly what their children are eating. The system offers the flexibility within each district of establishing separate accounts for each student, or a single family account. Some districts run a hybrid of the two. This means, for some families, the end of sending a separate check to school with each child.

If you decide to allow parents to set breakfast and a la carte blocks and spending limits per meal, they can perform these functions on the parental portal. If you prefer not to offer these choices to your parents, the features remain hidden from view.

Review who ate what, where and when
Establish low balance warning levels (must be higher than district level)
Update password, email address and other information
Run extensive reports on each student's activity
Establish blocks on Breakfast, a la cartes, or overall spending caps*
Add money to their meal account online*
*If you enable this feature for parents

Coupled with an online payment processing system such as PaySchools or RevTrak, SDS allows parents to add money to their lunch account quickly and conveniently from home. Because SDS can accept PRN (Payment Received Notification) signals from PaySchools, parents who use that system for online payments will see balances update on SDS usually within 30 seconds of hitting submit.

This means that a parent could make a deposit online just minutes before their student arrives at a cafeteria. If the cafeteria POS is running live on the network (Central mode) then the payment is already in the account when the student arrives!

The SDS parental portal reduces the number of phone calls you have to field each day. It gives families 24/7 access to their lunch account information, proactively notifies parents of low balances based on thresholds that you set for each student status level, and allows families to add money on line.

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